Reservations & waitlist
Book the table. Run the door.
Guests book online or by phone, get a reminder before they come, and your host seats them from one tablet. The waitlist, today’s bookings and your floor plan sit next to your orders, and a rewards member’s visit counts the moment they sit down.
How it works
From the booking to the table.
Your seating times and capacity decide what guests can book, wherever they book it.
Guests book
On your booking page, or by calling your Splango AI phone line. Either way they’re only offered times you can seat.
They get a reminder
A confirmation with a calendar invite, then a reminder before they come, with a link to confirm or cancel. A cancelled table opens up again.
Your host seats them
Today’s bookings and the waitlist are on the host tablet. Tap the party, pick the table, done.
For your guests
Easy to book, easy to keep.
Your own booking page
Guests pick a day, a time and a party size, then confirm with a code sent to their email. Share the link on your website, in emails and on social media.
Book by phone
The AI phone assistant checks your open times, books the table and reads the details back. Tonight it can add callers to the waitlist while your host has it open.
Reminders that work
A confirmation with a calendar invite and a reminder before they arrive, by email. Guests confirm they’re coming or cancel in one tap.
At the host stand
One tablet for the whole door.
No login on the tablet. It pairs with a code and shows your waitlist, bookings and floor, plus your online orders if you want them there.
Waitlist with a quoted wait
Add walk-ins in seconds. The quoted wait follows how fast your tables are turning, or set it yourself when you know better.
Orders and tables together
One tablet can switch between online orders and the host stand. New orders still chime while you’re seating guests.
Your floor plan
Draw your tables once. See which are free and who is seated, for how long, and seat the next party by tapping a table.
Day, week and month
Look ahead at a busy weekend or the whole month. Every day shows its bookings and guest count.
Mis-tap? Put it back
Every seat, removal and no-show is kept in history. A party removed by mistake goes straight back on the list.
Rewards members counted
When a rewards member is seated, from a booking or the waitlist, their visit counts toward their rewards automatically.
Your rules
Booked the way you seat.
Seating times and capacity
Set when you take bookings each day, how many bookings per time slot and the largest party you’ll book.
Notice and closed dates
Choose how far ahead guests can book and how much notice you need. Block holidays and private events.
Every location its own
Each location has its own booking page, seating times, floor plan and host tablet.
Let’s talk about your restaurant
Your next regular
is already out there.
See how Splango could work for your business. We’ll show you the experience and talk through your setup.
- A walkthrough of the guest experience
- A plan for your restaurant and locations
- Room for all your questions